Contact information

Hugsy

We’re here to help.

Whether you have a question about your order, shipping, returns, or product details — our team is happy to assist.

Customer Support

📧 Email: hugsy.co.za@gmail.com
🕒 Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (SAST)

We aim to respond to all enquiries within 24 business hours.

Order Support

When contacting us about an order, please include:

  • Your full name

  • Order number

  • A brief description of your query

This helps us assist you faster.